Effective Date: April 5, 2026
1 Introduction
This Privacy Policy describes how Earthnique (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal information when you use the Earthnique mobile application (the “App”) and its associated services. The App is an online marketplace designed to connect individuals seeking ethnic goods and services (“Customers”) with vendors offering such goods and services (“Vendors”).
We are committed to protecting your privacy and handling your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and similar provincial legislation.
By accessing or using the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
2 What Data We Collect
We collect various types of information to provide and improve our services. This includes:
2.1 Personal Information
Information that can be used to identify you directly or indirectly, such as:
• Contact Information: Name, email address, phone number, physical address.
• Account Information: Username, password (hashed), profile picture.
2.2 Usage Data
Information about how you access and use the App, including:
• App interactions (e.g., features used, content viewed, search queries).
• Preferences and settings.
• Date and time of access.
2.3 Device Data
Information about the device you use to access the App, such as:
• IP address.
• Operating system and version.
• Device type and unique device identifiers.
• Browser type.
2.4 Location Data
If you grant us permission through your device settings, we may collect precise or approximate location information to provide location-based services (e.g., finding Vendors near you).
2.5 Vendor Data
For Vendors, we collect additional business-related information, including:
• Business name and contact details.
• Product and service listings, descriptions, and pricing.
• Business registrant verification documents (e.g., government-issued ID like a driver’s license) as processed by our third-party verification partner (Stripe).
3 How We Collect Data
We collect information through various methods:
3.1 Directly from Users
You provide information to us when you:
• Create an account.
• Fill out forms within the App (e.g., listing products/services, submitting order requests).
• Communicate with us or other Users through the App (e.g., in-app chat).
3.2 Automatically
We automatically collect certain information when you access and use the App, including:
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to track your activity on our App and hold certain information. (Further details in Section 10).
• Analytics: We use analytics tools to collect usage and device data to understand how users interact with our App.
• Device Logs: Server logs may record information such as your IP address, browser type, and activity on the App.
3.3 From Third Parties
We receive information from third parties, such as:
• Payment Processors: Stripe, our third-party payment processor for Vendor subscriptions and business verification, provides us with certain information related to your transactions and verification status.
4 Why We Collect and Use Data (Purpose)
We collect and use your personal information for the following purposes:
• To Operate the Marketplace: To provide, maintain, and improve the functionality of the Earthnique App, including connecting Customers with Vendors.
• To Personalize User Experience: To tailor content, search results, and recommendations based on your preferences and usage.
• To Process Transactions: To facilitate order requests between Customers and Vendors. (Note: Payments for goods/services are handled outside the App).
• To Communicate with Users: To send important notices, updates, and respond to inquiries.
• To Improve the App: To analyze usage patterns, troubleshoot issues, and develop new features and services.
• For Security and Fraud Prevention: To protect the integrity and security of the App and its Users, and to prevent fraudulent activities.
• For Analytics and Performance Monitoring: To understand and analyze how the App is used and to monitor its performance.
• For Marketing (if applicable): To send promotional communications about Earthnique services, offers, and updates, where you have provided consent.
• Vendor Management: To manage Vendor accounts, process subscription fees, and verify business identities.
5 How We Share & Disclose Data
We may share and disclose your personal information in the following circumstances:
• With Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, analytics, customer support, and payment processing (Stripe for Vendor subscriptions and verification). These providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.
• With Vendors (for order fulfillment): When a Customer submits an order request, relevant information (e.g., Customer name, contact details, order details, instructions) is shared with the Vendor to facilitate service delivery.
• With Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
6 Data Storage & Security
Your personal information is stored on secure servers, which may be located in Canada or other jurisdictions. We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with our legal obligations, and to resolve disputes. When your personal information is no longer required, we will securely dispose of it.
7 User Rights
Depending on your jurisdiction and subject to applicable laws, you may have the following rights regarding your personal information:
• Right to Access: Request access to the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal information.
• Right to Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Opt-Out of Marketing: Opt-out of receiving marketing communications from us.
• Right to Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
• Right to Request Account Deletion: Request the permanent deletion of your Earthnique account.
8 Children’s Privacy
The Earthnique App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information from our records.
9 Cookies & Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our App and hold certain information. Cookies are files with a small amount of data that are stored on your device. We use cookies for essential functions (e.g., maintaining login sessions), analytics (e.g., understanding user behavior), and potentially for personalized content.
You can instruct your browser or device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.
10 International Data Transfers
Your personal information may be stored and processed in Canada or in other countries where our service providers are located. By using the App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws than those in your jurisdiction. We ensure that any such transfers comply with applicable privacy laws and that appropriate safeguards are in place.
11 Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. We will also notify you via email or through a prominent notice on our App prior to the change becoming effective. Your continued use of the App after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
12 Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Earthnique Inc.,
20055 Willowbrook Drive Unit #200, Suite 1020,
Langley, BC, Canada, V2Y 2T5
Email: support@earthnique.ca